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Lasting Brand, Lasting Career, A Conversation With Colleen Moorehead [Photos]


Colleen MooreheadRecently the AMA Toronto held an event as part of its Legendary Leadership series and invited Colleen Moorehead, Chief Client Officer at Osler to sit down for a one on one conversation with John Clinton, Former Head of Edelman Canada. Colleen has had a successful career with senior roles at Merrill Lynch and CIBC; she is also the Co-Founder and President of E*TRADE Canada.

Here are some of the notes from the conversation with John and Colleen:

What is personal success to you?

  • I like to live in balance
  • I have to feel success in what I’m doing having a great team, they feel like we are achieving
  • I have to have a multi-faceted life – I have charity work, invest in companies do it all

How do you tackle work, life, balance?

  • I just get it done!

What has been the biggest blunder of your career?

  • I had a client who was 60% of our company’s revenue
    • in a meeting he harassed an employee, she ended up in the hospital
    • I approached the individual, who asked – “Are you here to resign the business?”
      • I said “No, I’d have to let go of 40 people”
    • This had haunted me for years later

What keeps you up at night?

  • My kids
  • Kids that hurts the most. When I look forward, I wonder how our children will have a life of abundance that we had

Is there a difference between male and female leaders?

  • There is no difference, it styles
  • I don’t think I’ve ever said “wow that’s a grew leader bc It a guy”
  • Great leaders can build teams, can put people first
  • The execution can be different
  • Great leadership is so rate

What is the hardest change in leadership is going from management to general management (sales, finance, other departments)?

  • 50% fail
  • You are no longer an expert, it is not cultivating them. How do you motivate then, watch over them but not stand on their back
  • Going from being a manager to leader, looking at the business operations
  • Getting there, being human
  • Not being afraid to fail
  • Being transparent
  • It is people skills

Lasting Brand, Lasting Career Event Photo Gallery:


Next AMA Event: – Looking Ahead to the 2020 Marketing Landscape – As the year comes to a close, AMA Toronto is excited to bring together the biggest movers and shakers in the industry for this annual event where we discover the real trends and challenges facing marketers in 2020.
Date: December 9, 2019


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