Scotiabank Promotes Melissa Dranfield To Director Of Customer Experience, Design Strategy & Culture


Melissa Dranfield has been promoted again at Scotiabank to the role of Director, Customer Experience, Design Strategy & Culture as part of the bank’s digital team. This makes the second time Melissa has been promoted at Scotiabank with previous roles including Director, Communications and Engagement, Information Technology & Digital Factory; and Senior Manager, Strategy & Communications.

Prior to this she was Worldwide Market Segment Manager, Risk Analytics at IBM.