VANCOUVER, July 19 /CNW/ – Chalk Media Corp. (“Chalk”) today announces a
partnership with TELUS to market its CallCentreAnywhere(TM) (“CCA”) service,
an internet-based suite of contact centre applications, through a dynamic
online portal that will feature engaging content, rich media and a free trial
wizard.
The CCA ‘edu-marketing’ portal, which will be delivered in both English
and French, will not only empower prospective clients with the information
they need to make an educated purchase decision, but it will also support
existing clients by providing technical documentation, training and monthly
feature updates. TELUS employees and call centre representatives will also be
able to access the information they need to support CCA clients and prospects
– anytime, anywhere.
Rich media will be used throughout the portal to make the content
resonate with visitors. Three customized Flash animations will serve as
introductions for the portal’s various audiences. A SiteCOACH will also be
infused throughout the solution to present material in a visually exciting and
socially familiar way. Technology guru and Chalk founder Dave Chalk will also
be featured in three interactive webinars (the first being July 26th), as well
as weekly video tips.
“Chalk has been a partner of TELUS since 2001, when we launched the TELUS
Mobility eTraining site for our channel partners,” said Stan Tyo, VP, TELUS,
Contact Center Solutions. “They understand our products and continually
produce engaging interactive solutions that yield results by focusing on
positive learning experiences.”
The CallCentreAnywhere(TM) edu-marketing portal will be available by the
end of 2006 on telus.com.
About Chalk Media Corp.
Chalk (TSX-V: CKM) is a leading provider of interactive learning
solutions and tools that help organizations communicate more effectively with
their employees, business partners and consumers. The company’s core focus is
customized, results-driven eLearning solutions.
By combining in-house expertise in instructional design, content
strategy, web development, quality assurance, Flash animation and video
production, Chalk produces customized rich media content that focuses on the
user experience. Chalk uses its proprietary software platform, chalkboard(TM)
LCMS, to measure the effectiveness of their learning solutions and track ROI
for their clients.
With a US office in Vienna, Virginia, and Canadian offices in Toronto,
Ontario, Vancouver, British Columbia and Fredericton, New Brunswick, Chalk
works with global blue-chip organizations such as AstraZeneca, Best Buy,
Business Objects, Hewlett-Packard, HSBC, Intrawest, Microsoft, RBC Financial,
Samsung, Scotiabank, Sony, TELUS Mobility, Terasen Gas and Verizon. For more
information, please visit www.chalk.com.
About TELUS
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications
company in Canada, with $8.2 billion of annual revenue and 10.3 million
customer connections including 4.6 million wireless subscribers, 4.7 million
wireline network access lines and 1.0 million Internet subscribers. The
company’s strategic intent is to unleash the power of the Internet to deliver
the best solutions to Canadians at home, in the workplace and on the move.
TELUS provides customers with a wide range of wireline and wireless
communications products and services including data, Internet protocol (IP),
voice, entertainment and video services.
The TSX Venture Exchange has not reviewed the contents of this release
and is not responsible for its accuracy.
For further information: Chalk Media Corp., Brooke Van Hatten, Director
of Marketing, Tel: (604) 453-8650, [email protected]
[tags] Telus, Chalk Media [/tags]